These are the terms & conditions under which XRD Nano Limited supplies all prepaid services. No other terms & conditions will be accepted nor will any other terms & conditions form any part of any contract with XRD Nano Limited.

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Definitions and Interpretations

1. In these conditions of sale, [Customer] refers to the company, individual, or other person to whom XRD Nano Limited supplies or has agreed to supply services. [Company or Company’s] refers to XRD Nano Limited, with its Registered Office at Unit 15, Red Lion Business Centre, Red Lion Road, Surbiton KT6 7QD, United Kingdom, Registered in England No. 13230142.

2. [Service or Services] means every, or where the context requires, any item of any nature which the Customer buys or has agreed to buy from the Company under the contract to which these Conditions apply. [Contract] signifies the agreement for the sale and supply of Services subject to these Conditions.

3. [Liability] includes any liability in tort (including negligence), liability in contract, and liability for breach of statutory duty, including consequential loss (e.g., loss of profit) or damages of any kind, however caused.

4. [Drawings] includes all relevant project information, such as existing and proposed floor plans, elevations, sections, and specifications, when applicable.

5. [Working Day] is defined as the days of the week from Monday to Friday, excluding public holidays or Bank Holidays declared by the UK government.

6. [Order] means the Company has received all relevant Drawings and full payment for the requested service/services.

7. Using the Customer's drawings, the Company provides a building estimating service for domestic developments and estimates likely build costs involved in completing the work.

8. Standard Service: In this service, the Company aims to complete the estimate within 5 [five] Working Days from the date the order is received. At peak times, the return period may be longer. The completed estimate will be delivered by email as PDF attachments.

9. Pricing: The price shall be that on the Company’s current price list. Any price variation in any agreement will be according to the Company’s price ruling at that date. The Company reserves the right to amend its price lists at any time without prior notice.

10. All payments are to be made to the Company in pounds sterling.

11. The basic supply date is the date payment was received by the Company. The actual tax point of sale is the date when the Service was completed. If the Customer cancels the order between these dates, the Company reserves the right to charge the Customer the full order price if any part of the estimate has been processed.

12. The Company operates a paperless policy and does not accept paper service requests submitted by hand or post. All requests must be submitted electronically by email.

13. Documents received by email after 16:00 (4:00 PM) may not be processed until the following day.

14. The Company may require certain information from the Customer to supply the services. If the Customer does not provide this information within a reasonable time or provides incomplete or incorrect information, the Company may charge an additional fee for the extra work required. The Company is not responsible for delays or non-supply of services due to the Customer's failure to provide the needed information in time.

15. The Customer acknowledges that any statement or representation made on the Company’s behalf, estimate of quantities, advice on the suitability of goods for a particular purpose, or plan or measurement is provided for guidance only and without liability.

16. Any typographical error or clerical omission in any sales literature, estimate, price list, or other document issued by the Company may be corrected without liability.

17. Third Parties Any confidential information exchanged between the Company and the Customer, which is not public knowledge, will not be disclosed to any third party and will only be used to provide the service.

18. Notices: All notices under the contract should be given by email to sales@xrdnano.com. Delivery is considered effective at the point of dispatch. The Company accepts no liability for delay or non-delivery.

19. Force Majeure: The Company has the right to cancel the contract or reduce the volume of service if circumstances beyond its control (such as industrial action, war, fire, or new legislation) prevent it from providing the service. The Company is not liable for any loss or damage arising from these events.

20. Termination: The Company may terminate the contract if the Customer becomes bankrupt or insolvent or if there is a resolution to wind up the Customer’s business or appoint a receiver, administrative receiver, or administrator.

21. Improvements and Modifications: The Company may make improvements and modifications to the service without notice to the Customer.

22. Delays: If the Company’s supply of services is delayed by an event outside its control, the Company will inform the Customer and take steps to minimize the delay. The Company is not liable for delays caused by such events.

23. Entire Agreement: Each Contract, along with any referenced documents, constitutes the full agreement between the parties and supersedes all prior agreements related to the contract's subject matter.

24. Third Party Rights: The Company does not intend for any third party to benefit from the contractual relationship between the Company and the Customer.

25. Limitation of Liability: To the maximum extent allowed by law, the Company excludes itself and its Merchant associates from liability based on contract or tort (including negligence) for incidental, consequential, indirect, special, or punitive damages, or for loss of revenue or profits, business, information, or data, arising from or in connection with the service, even if advised of the possibility of such damages. The Company limits its liability to a full refund of the purchase price paid.

26. Law and Jurisdiction: These conditions are governed by English law. Any proceedings will initially be referred to arbitration, with Court proceedings in London if arbitration fails.

27. Assignment: The Customer cannot assign the contract or any part of it without the prior written consent of the Company.

28. Contact Information: Customers can contact the Company by email at sales@xrdnano.com.